Our Services

SERVICES

Why Choose Us?

The USM approach facilitates continuous improvement, ensuring utmost customer satisfaction through carefully tailored services customized to meet clients' specific needs. Our practices are based on FM Global's best practices, strategically guiding us toward future standards.

soft Facility Management

SFM

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Facility Management

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Hard Facility Management

HFM

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Property Management

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Workforce Management

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SFM

OUR SERVICES

Soft Facility Management

The arm that offers comprehensive support services to our partners and their properties. As a team, we handle all the non-core activities of their estate to create a clean, aesthetically pleasing, secure, and safe environment. We achieve this through a suite of integrated services:

cleaning and housekeeping

This involves maintaining cleanliness and orderliness throughout the facility, including regular cleaning of floors, surfaces, restrooms, and common areas.

security and public safety

Ensuring the safety of the premises, employees, and visitors through measures such as surveillance, access control, and emergency response procedures.

hood and duct cleaning

Cleaning and maintaining ventilation systems, including kitchen exhaust hoods and ducts, to ensure proper air quality and fire safety.

waste management

Collection, segregation, and disposal of waste materials generated within the facility, including recycling and composting initiatives.

laundry management

Managing the distribution and collection of items such as linens, towels, and uniforms, as well as overseeing laundry operations.

façade cleaning

Cleaning and maintenance of building exteriors to preserve their appearance and structural integrity.

abseiling and rope access

Utilizing specialized techniques such as abseiling (rappelling) and rope access to perform maintenance and cleaning tasks in high or difficult-to-reach areas.

parking and valet management

Managing parking facilities, including traffic flow, parking enforcement, and valet services if applicable.

deep cleaning

Thorough cleaning procedures that go beyond regular maintenance to remove dirt, grime, and contaminants from surfaces and equipment.

landscaping and gardening

Maintaining outdoor areas such as gardens, lawns, and landscaping features to enhance the aesthetic appeal of the property.

pest control and public health

Implementing measures to prevent and control pests, as well as promoting public health and sanitation within the facility.

manpower recruitment, sourcing & onboarding

Managing the recruitment process for staff members involved in facility management, including sourcing candidates, conducting interviews, and onboarding new hires.

OUR SERVICES

Facility Management

This is the place where we plan, execute, control, and improve the operations and maintenance of our partners’ properties.

01| material management

Prepare an Inventory of Items and Existing Tools
List Items Used According to the Standard Modifier Dictionary
Define Meters for Each Equipment
Set Up Calendars for Each Equipment

Prepare a Customized Predictive Maintenance Program
Define Measurement Points
Define Warning Limits for Each Equipment
Define Action Limits for Each Equipment

02| Equipment Management

Dividing Project Into Operational Locations
Label And Manage Inventory
Link Equipment To Items Whenever Possible

Define Failure Classes And Problem Codes For Each Equipment
Follow A Regular Maintenance Schedule
Define Job Plans Based On Equipment

03| Work Order Management

Prepare A Preventive Maintenance Program
Define Hazards And Precautions Measures
Prioritize Work Orders
Review Maintenance Team Qualifications
It Tools To Track And Report Progress

Define Labor Calendars
Establish Routine Inspection And Controls
Design Workflow For Each Maintenance Job
Establish Proper Approval Levels
Optimize Resources Allocation

OUR SERVICES

Hard Facility Management

We aim to ensure that your facility operates smoothly and efficiently, contributing to the success of your business and its stakeholders. As such, we offer a comprehensive range of hard maintenance services for mechanical, electrical, and plumbing systems.

We Do It Through A Set Of Crafts:

HVAC Maintenance
Mechanical Maintenance
Plumbing And Water Systems Maintenance
Fabric Maintenance (Painting, Carpentry, Masonry, Tiling, False Ceiling, Floor Treatment)
Electrical “low And High Voltage” Maintenance
Kitchen Equipment Maintenance

OUR SERVICES

Property Management

This service operates on the concept of "WE DO IT ON YOUR BEHALF." You retain ownership of the Estate while we manage its operations for you. With a range of professional expertise, we focus on optimizing both the commercial and managerial aspects of your estate.

Our Real Estate services provide a comprehensive solution to all your rental and sales property needs

Real Estate Brokerage
Real Estate Marketing
Tenant Screening And Selection
Lease Agreements
Rent Collection And Payment

Maintenance And Repair
Regular Property Inspections 24/7
Emergency Response
Detailed Financial Reporting

01| Real Estate Services

02| Strata Management

We pride ourselves in providing exceptional strata management services to ensure that co-ownership and common areas are well managed and maintained. Our team of experienced professionals is dedicated to providing personalized service to each property we manage. We work closely with owners and tenants to address their needs and concerns and ensure that all maintenance and repairs are carried out promptly and efficiently:

Strata And Tenants’ Management
Enforcing By-laws
Budgeting And Accounting
Records Keeping

Fees Collection Suppliers’ Management
Legal Proceedings
Regulations & Compliances

OUR SERVICES

Workforce Management

Workforce management services are aimed at aligning an organization's workforce with its strategic goals, optimizing productivity and efficiency, and ensuring a positive work environment that fosters employee satisfaction and growth. Our approach involves a combination of technology, processes, and human resources strategies to achieve effective workforce planning and management.

These services cover a range of functions:

Scheduling And Shift Management
Time And Attendance Tracking
Labor Forecasting And Planning
Performance Management

Workforce Analytics
Compliance And Regulatory Adherence
Workforce Training And Development